View Full Version : Helpdesk - delete items?
17-06-04, 01:26 AM
I cannot seem to find a way to delete helpdesk items via the dotproject interface. Is this possible? If not, will it be in the future?
17-06-04, 01:35 AM
You can delete an item by viewing it and then clicking on the "Delete this item" link in the right upper corner.
Hope this helps.
17-06-04, 01:42 AM
Thanks for your reply.
I find no such link when viewing a helpdesk item. Any other thoughts?
17-06-04, 01:45 AM
Hmm, are you using the latest CVS files?
17-06-04, 02:17 AM
I'm using 1.0.2-1. Would the latest CVS files rectify this?
17-06-04, 02:41 AM
Just tried using the latest code from CVS - apparently it does not correct this.
17-06-04, 03:37 AM
The "delete item" feature was added at some point prior to 0.3. It's now in 0.3, but only visible if you have the right permissions. Mainly, you need read-write permission for a Help Desk item if you want to delete it.
17-06-04, 06:54 AM
So if a user had read-write permissions for all modules prior to installing the Help Desk, would that user implicitly gain read-write permission for the Help Desk when the Help Desk was installed?
20-06-04, 08:46 AM
20-06-04, 10:13 PM
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